End-user computing Standard Requirements by Blokdyk Gerardus
Author:Blokdyk, Gerardus
Language: eng
Format: epub
Publisher: Emereo Publishing
Published: 2018-06-04T00:00:00+00:00
CRITERION #5: IMPROVE:
INTENT: Develop a practical solution. Innovate, establish and test the solution and to measure the results.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. For decision problems, how do you develop a decision statement?
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2. Is a solution implementation plan established, including schedule/work breakdown structure, resources, risk management plan, cost/budget, and control plan?
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3. Why improve in the first place?
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4. What tools were used to evaluate the potential solutions?
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5. Is Supporting End-user computing documentation required?
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6. What does the ‘should be’ process map/design look like?
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7. How does the team improve its work?
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8. If you could go back in time five years, what decision would you make differently? What is your best guess as to what decision you’re making today you might regret five years from now?
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9. Who will be responsible for documenting the End-user computing requirements in detail?
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10. What is the risk?
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11. How did the team generate the list of possible solutions?
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12. How do we keep improving End-user computing?
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13. How important is the completion of a recognized college or graduate-level degree program in the hiring decision?
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14. What to do with the results or outcomes of measurements?
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15. Do we cover the five essential competencies-Communication, Collaboration,Innovation, Adaptability, and Leadership that improve an organization’s ability to leverage the new End-user computing in a volatile global economy?
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16. What communications are necessary to support the implementation of the solution?
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17. Is the measure understandable to a variety of people?
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18. How will we know that a change is improvement?
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19. How do we improve productivity?
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20. How do we measure improved End-user computing service perception, and satisfaction?
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21. How do we measure risk?
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22. Was a pilot designed for the proposed solution(s)?
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23. How will you measure the results?
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24. What actually has to improve and by how much?
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25. Are improved process (‘should be’) maps modified based on pilot data and analysis?
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26. Explorations of the frontiers of End-user computing will help you build influence, improve End-user computing, optimize decision making, and sustain change
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27. What should a proof of concept or pilot accomplish?
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28. Were any criteria developed to assist the team in testing and evaluating potential solutions?
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29. What improvements have been achieved?
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30. What actually has to improve and by how much?
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31. What needs improvement?
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32. How can we improve performance?
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33. Who controls key decisions that will be made?
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34. How do you manage and improve your End-user computing work systems to deliver customer value and achieve organizational success and sustainability?
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35. What is the implementation plan?
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36. Does the goal represent a desired result that can be measured?
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37. What is the magnitude of the improvements?
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38. Risk factors: what are the characteristics of End-user computing that make it risky?
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39. Is there a cost/benefit analysis of optimal solution(s)?
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40. How will the organization know that the solution worked?
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41. Who will be responsible for
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